FAQ
Have a question about our products, applications or deliveries? Below you’ll find answers to the most frequently asked questions.
Can’t find what you are looking for?
Looking for more information about our ball valves, applications, certifications or delivery times? In this FAQ section, we answer the most frequently asked questions regarding technical specifications, logistics, service and more. Can’t find your question? Feel free to contact us – we’re happy to help.
What is the typical lead time for standard and custom Meca-Inox valves?
Most products are available from stock or can be delivered within two weeks. For specific requirements, feel free to contact us.
Do you offer express delivery options for urgent orders?
Yes, this is possible upon request. Please contact us to discuss the available options.
Where are your products manufactured and shipped from?
Our valves are fully manufactured in France, at our facility near Paris – 100% Made in Europe.
We ship directly from our stock location in the Netherlands.
Can I track the status of my order or shipment online?
Please contact our sales or customer service team to get the current status of your order.
Who can I contact for technical support or spare parts?
Our sales engineers are happy to assist you with technical questions or spare parts.